Notice at Collection

Information Collected

What is Personal Data?

“Personal Data” is any information—as electronically or otherwise recorded—that can be used to identify a person or that we can link directly to an individual, such as name, address, email address, telephone number, or credit card number, as applicable.
In limited circumstances, Personal Data may include information considered sensitive in some jurisdictions, such as biometric information, genetic information, medical and health information, financial account information, geolocation, ethnic or racial origin, information concerning your sex life or your sexual orientation, and other information.
We will process any Personal Data we collect in accordance with applicable law and as described in this Notice (unless, as explained above, a separate policy or notice governs). In some circumstances, if you do not provide us with your Personal Data, certain offerings may be unavailable to you.

Below is a high-level summary of the types of Personal Data we may collect from you. Following that high-level summary is additional detail and information on how we collect, process, and use Personal Data and the potential recipients of your Personal Data, and how we have done so in the preceding 12 months. Some jurisdictions require us to state the legal bases for processing your Personal Data, which are included below, but please note that not all jurisdictions may recognize all legal bases.

Identity and contact information

Other personal information

Visual and audio information

Technical Information

Commercial and financial information

Professional and educational information

Anonymized / de‑identified data

This may include name, email, phone number, etc.

This may include age, gender, date of birth, etc.

This may include still images, video, call recordings, etc.

This may include Internet Protocol (IP) address, browser, device type, etc.

This may include request documentation, financial transaction history, etc.

This may include job title or position, employer, etc.

Data for which your individual personal characteristics have been removed

Users of Online Services, Visitors to Our Websites and Physical Locations, and Senders of Inquiries

Employment Candidates

Business Partners and Their Employees, Agents, and Contractors

Children

Users of Online Services, Visitors to Our Websites and Physical Locations, and Senders of Inquiries

We may process your Personal Data when you: (1) visit our websites and our physical locations; (2) submit inquiries to us both online (e.g., via email) or offline (e.g., by written letters); (3) sign up for our newsletters or other informational or marketing materials; and/or (4) register for, visit, or use our online Products and Services.

Examples of the types of data we process

Identity and contact information, such as:

first and last name
email address
postal address
phone number
username and password

Other personal information, such as:

age
gender
date of birth

Visual and audio information, such as:

still images
video (including via CCTV)
recordings of your calls with our customer service representatives

Technical Information, such as:

Internet Protocol (IP) addresses (which may identify your general geographic location or company)
browser type and browser language
device type
advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
date and time you use our Products and Services
Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
activity on our Products and Services and referring websites or applications
data collected from cookies or other similar technologies
geolocation information

Anonymized / De‑identified Data:

Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws

Where do we get the data?

you directly
your devices
our security systems (including CCTV)
third parties

Why we process the data?

to provide you with our Products and Services
to communicate with you (about your inquiry)
to administer our relationship with your organization
to send you updates
to identify and authenticate you
to customize content for you
to detect security incidents
to protect against malicious or illegal activity
to ensure the appropriate use of our Products and Services
to improve our Products and Services
for short-term, transient use
for administrative purposes
for marketing, internal research, and development
for quality assurance and to assist in training and development of our representatives

The legal bases for processing:

for the purposes of our legitimate interests
in preparation for or to perform a contract with you
in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law

Who receives the data?

Company, our affiliates, subsidiaries, and related companies
partners that assist us in providing the Products or Services or help us improve our marketing or administration

Employment and Candidates

We may process your Personal Data when you apply or are a candidate for employment or apprenticeship at Company.

Examples of the types of data we process

Identity and contact information, such as:

first and last name
company/employer
email address
postal address
phone number
username and password

Other personal information, such as:

age
gender
marital status
disability
date of birth

Technical Information, such as:

Internet Protocol (IP) addresses (which may identify your general geographic location or company)
browser type and browser language
device type
advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
date and time you use our Products and Services
Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
activity on our Products and Services and referring websites or applications
data collected from cookies or other similar technologies
geolocation information

Professional and educational information, such as:

job title or position
employer
work skills
employment history
graduate degrees
certifications
specialized training
responses to surveys and questionnaires

Anonymized / De‑identified Data:

Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws

Where do we get the data?

you directly
your employer or principal
your devices
our business partners and other third parties

Why we process the data?

to communicate with you
to identify and authenticate you
to detect security incidents
to protect against malicious or illegal activity
for short-term, transient use
for administrative purposes
for marketing, internal research, and development

The legal bases for processing:

for the purposes of our legitimate interests
in preparation for or to perform a contract
to comply with a legal obligation
in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law

Who receives the data?

Company, our affiliates, subsidiaries, and related companies
partners that assist us in providing the Products or Services or help us improve our marketing or administration

Business Partners and Their Employees, Agents, and Contractors

We may process your Personal Data if you are an employee, agent, or contractor of a third party with whom Company does business, hires as a service provider, or otherwise partners with.

Examples of the types of data we process

Identity and contact information, such as:

first and last name
company/employer
email address
postal address
phone number
username and password

Other personal information, such as:

age
gender
disability
date of birth

Technical Information, such as:

Internet Protocol (IP) addresses (which may identify your general geographic location or company)
browser type and browser language
device type
advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID))
date and time you use our Products and Services
Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services
activity on our Products and Services and referring websites or applications
data collected from cookies or other similar technologies
geolocation information

Commercial and financial information, such as:

Products and Services purchased, obtained, or considered
request documentation
customer service records
financial transaction history
financial account number

Anonymized / De‑identified Data:

Anonymized data is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws

Where do we get the data?

you directly
our business partners and other third parties
your employer or principal
your devices

Why we process the data?

to communicate with you (about your inquiry)
to administer our relationship with your organization
to send you updates
to identify and authenticate you
to detect security incidents
to protect against malicious or illegal activity
for short-term, transient use
for administrative purposes
for marketing, internal research, and development
to provide you with our Products and Services
to communicate with you
to identify and authenticate you

The legal bases for processing:

for the purposes of our legitimate interests
for medical diagnosis and the provision of healthcare and treatment
in the public interest
to comply with a legal obligation
in preparation for or to perform a contract
to protect vital interests
to ensure high standards of quality and safety of healthcare and medical devices
in circumstances where we have requested and received consent and for other purposes that may be required or allowed by law

Who receives the data?

Company, our affiliates, subsidiaries, and related companies
our customers
partners that assist us in providing the Products or Services or help us improve our marketing or administration

Children

Company does not knowingly collect, maintain, disclose, or otherwise process Personal Data from minors below the age of 16 without the permission of such minor’s parents or legal guardians.